SHIPPING POLICY
At 86 studios, we aim to provide a seamless shopping experience, including efficient and safe delivery of your Lighting Art. Below, you'll find important information regarding our shipping process.
1. Shipping Locations
We proudly ship worldwide, covering most countries and regions. If you’re unsure whether we can deliver to your location, please contact us at info@86-studios.com
2. Shipping Rates
Our shipping rates are calculated at checkout based on product size, weight, and destination. Oversized or fragile items may require additional handling or delivery fees.
3. Processing Time
Orders are usually processed within 20–25 business days. Customized or large-scale items may require extra time depending on production details.
4. Estimated Delivery Time
Delivery times vary by location. International orders typically arrive within 20–30 business days by sea or 7–12 business days by air, depending on region.
5. Shipping Carriers
We work with reliable carriers to guarantee safe and timely delivery. Each order is handled with care to ensure it reaches you securely and on schedule.
6. Damaged or Missing Items
We carefully inspect and package every order. If items arrive damaged or incomplete, please contact us within 48 hours for a replacement or refund arrangement.
7. International Shipping
Customs duties or taxes may apply for international orders. These fees are the responsibility of the customer and are not included in our shipping charges.
8. Order Tracking
Once shipped, you will receive a tracking number by email. Use it to easily monitor the status of your order until it safely arrives at your location.
9. Contact Us
For shipping-related inquiries, please reach us at:
Email: info@86-studios.com
Phone: +971 (551) 652 65 1